Terms of service
Last updated: July 1, 2026
OVERVIEW
Welcome to HOMEWAITS.
The terms "we", "us", "our", and "HOMEWAITS" refer to Comgox LLC operating under the HOMEWAITS brand. Comgox LLC operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). HOMEWAITS is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority in your jurisdiction and have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.
You represent and warrant that all information you provide to us is correct, current, and complete, and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We make every effort to provide accurate product descriptions, images, sizes, materials, colors, and other information on our online store. However, product appearance may differ from how it appears on your screen due to your device type, display settings, lighting, photography, or other factors.
We do not warrant that the appearance, color, texture, size, performance, or quality of any product purchased by you will exactly match the images or descriptions shown on the Services.
HOMEWAITS products are designed for pets and pet households. However, no pet toy, accessory, or product is indestructible. Please supervise pets during use, inspect products regularly, and discontinue use if a product becomes damaged, torn, loose, sharp, or unsafe.
Our products are not intended to diagnose, treat, cure, or prevent any medical, behavioral, or health condition. If your pet has allergies, sensitivities, behavioral concerns, or medical conditions, please consult a veterinarian before use.
All product descriptions, pricing, availability, materials, colors, and specifications are subject to change at any time without notice at our sole discretion.
We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. HOMEWAITS reserves the right to accept or decline your order for any reason at our discretion.
Your order is not accepted until HOMEWAITS confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting it, including product details, size, color, quantity, shipping address, billing information, and contact information. We may be unable to accommodate cancellation or change requests after an order is accepted or processed.
If we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email address, billing address, shipping address, or phone number provided at the time the order was placed.
Your purchases are subject to returns and refunds solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale, unauthorized export, or any unlawful purpose.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice.
The price charged for a product or service will be the price in effect at the time your order is placed and will be set out in your order confirmation email.
Unless otherwise expressly stated, posted prices do not include taxes, shipping fees, handling fees, customs duties, import charges, or other applicable charges.
Any customs duties, import taxes, brokerage fees, tariffs, or other charges imposed by your destination country or region are your responsibility unless they are clearly collected at checkout.
Prices posted in our online store may differ from prices offered in other stores, marketplaces, platforms, promotional channels, or third-party websites.
We may offer promotions from time to time. Promotions may be governed by terms and conditions separate from these Terms of Service. If there is a conflict between the terms for a promotion and these Terms of Service, the promotion terms will govern for that promotion.
You agree to provide current, complete, and accurate purchase, payment, billing, shipping, and account information for all purchases made through the Services.
You agree to promptly update your account and other information, including your email address, payment information, and shipping address, so that we can complete your transactions and contact you as needed.
You represent and warrant that:
1. The payment information you provide is true, correct, and complete.
2. You are duly authorized to use such payment method for the purchase.
3. Charges incurred by you will be honored by your payment provider.
4. You will pay all charges incurred by you at the posted prices, including shipping, handling, customs, import charges, and applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
Shipping and delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, local delivery conditions, weather, holidays, incorrect shipping information, failed delivery attempts, events outside our control, or other circumstances beyond our reasonable control.
Once an order has been handed to the shipping carrier, we may have limited ability to change the delivery address, redirect the package, or control delivery timing.
If a package is returned, delayed, lost, refused, or undeliverable due to an incorrect or incomplete shipping address, refusal of delivery, failure to pay customs or import charges, or failure to collect the package, you may be responsible for additional shipping, handling, return, or reshipment costs.
To the fullest extent permitted by applicable law, risk of loss passes to you once the product is transferred to the carrier.
Please review our Shipping Policy for additional information about processing times, estimated delivery windows, customs, and international shipping.
SECTION 6 - INTELLECTUAL PROPERTY
The Services, including but not limited to trademarks, brand names, text, displays, images, graphics, product reviews, video, audio, layout, design, selection, arrangement, software, and other content, are owned by HOMEWAITS, Comgox LLC, our affiliates, licensors, or service providers and are protected by U.S. and international intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only.
You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, scrape, extract, copy, sell, resell, or exploit any part of the Services without our prior written consent.
Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting any license or other rights to you under any patent, trademark, copyright, trade secret, or other intellectual property right of HOMEWAITS, Comgox LLC, Shopify, or any third party.
Unauthorized use of the Services may violate intellectual property laws and other applicable laws. All rights not expressly granted herein are reserved.
The HOMEWAITS name, logos, product names, service names, designs, and slogans are trademarks or brand assets of Comgox LLC, HOMEWAITS, or our affiliates or licensors. You must not use such trademarks or brand assets without our prior written permission.
Shopify's name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans on the Services are the trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor control.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations, or conditions of any kind and without endorsement.
We shall have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the Services is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider.
We may also offer new features, tools, or resources through the Services in the future. Such new features, tools, or resources shall also be deemed part of the Services and are subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials, hyperlinks, integrations, widgets, or embedded functionality provided or operated by third parties.
We are not responsible for examining or evaluating the content, accuracy, policies, security, privacy practices, or reliability of any third-party materials, websites, tools, or services you choose to access.
If you decide to leave the Services to access third-party materials, websites, tools, or services, you do so at your own risk.
We are not liable for any harm, loss, claim, or damages related to your access to third-party websites or your purchase or use of any products, services, resources, or content on third-party websites.
Please review third-party policies and practices carefully and make sure you understand them before you engage in any transaction.
Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
HOMEWAITS is powered by Shopify, which enables us to provide the Services to you.
However, any sales and purchases you make in our store are made directly with HOMEWAITS, operated by Comgox LLC.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and HOMEWAITS, including any injury, damage, or loss resulting from purchased products or services.
You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with HOMEWAITS.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify's Privacy Policy.
By using the Services, you acknowledge that you have read our Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.
Information you submit to the Services may be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide services to you.
Please review our Privacy Policy for more details on how we, Shopify, and our partners may collect, use, disclose, transfer, and process your personal information.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, photos, videos, comments, or other content to us (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, display, and otherwise exploit such Feedback in any medium for any purpose, including commercial use, to the fullest extent permitted by applicable law.
We may use Feedback to operate, provide, evaluate, enhance, improve, market, and promote the Services and our products.
You represent and warrant that:
1. You own or have all necessary rights to submit the Feedback.
2. You have disclosed any compensation, incentive, or material connection received in connection with your Feedback.
3. Your Feedback will comply with these Terms of Service and applicable law.
4. Your Feedback will not violate any right of any third party, including copyright, trademark, privacy, publicity, personality, or other personal or proprietary rights.
5. Your Feedback will not contain unlawful, abusive, defamatory, obscene, misleading, or harmful content.
6. Your Feedback will not contain any virus, malware, or other harmful code.
We are under no obligation to maintain your Feedback in confidence, pay compensation for your Feedback, or respond to your Feedback.
We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, objectionable, misleading, harmful, or otherwise in violation of any party's rights or these Terms of Service.
You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback.
You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for Feedback posted by you or any third party.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on or through the Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, materials, sizing, colors, or other information.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Services is inaccurate at any time without prior notice, including after you have submitted your order.
SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only.
You may not access or use the Services, directly or indirectly:
1. For any unlawful, fraudulent, abusive, or malicious purpose.
2. To violate any international, federal, state, provincial, or local law, regulation, rule, or ordinance.
3. To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
4. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees, partners, customers, users, or any other person.
5. To transmit false, inaccurate, or misleading information.
6. To send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms.
7. To transmit or procure the sending of any advertising or promotional material, including spam, junk mail, chain letters, or any other similar solicitation.
8. To impersonate or attempt to impersonate any person or entity.
9. To engage in conduct that restricts or inhibits anyone's use or enjoyment of the Services.
10. To engage in conduct that may harm HOMEWAITS, Comgox LLC, Shopify, users of the Services, or any third party, or expose them to liability.
In addition, you agree not to:
1. Upload or transmit viruses, malware, or any other malicious code.
2. Reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services.
3. Collect or track the personal information of others.
4. Spam, phish, pharm, pretext, crawl, scrape, or otherwise misuse the Services.
5. Use any robot, spider, crawler, scraper, data gathering tool, extraction tool, automatic device, automated process, or manual process to access, monitor, copy, or extract any part of the Services without our prior written permission.
6. Interfere with, bypass, or circumvent any security feature, robot exclusion header, access restriction, or other measure we use to protect the Services.
We reserve the right to suspend, disable, restrict, or terminate your access to the Services at any time, without notice, if we determine that you have violated any part of these Terms.
SECTION 14 - AGENTS AND AUTOMATED ACCESS
This section applies if you use, allow, enable, or cause the deployment of an automated tool, agent, bot, crawler, scraper, AI system, or similar technology to access, use, or interact with the Services.
No automated tool or agent may access, use, or interact with the Services unless it complies with these Terms and applicable law.
We may limit, block, restrict, or condition whether and how any automated tool or agent accesses, uses, or interacts with the Services, including through technical measures.
Automated tools and agents must not:
1. Conceal or obscure that access or interaction is automated.
2. Mimic human behavior in order to bypass security, access controls, or anti-bot measures.
3. Complete or circumvent CAPTCHAs or measures intended to distinguish humans from automated systems.
4. Misrepresent identity, origin, purpose, or authorization.
5. Scrape, extract, harvest, train on, or copy content from the Services without our prior written permission.
6. Interfere with the normal operation, security, or performance of the Services.
SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services, or any part of the Services, in our sole discretion at any time without notice.
You will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes.
We do not warrant the accuracy, completeness, timeliness, suitability, or usefulness of this information.
Any reliance you place on such information is strictly at your own risk.
To the fullest extent permitted by applicable law, we disclaim all liability and responsibility arising from any reliance placed on such materials by you, any other visitor to the Services, or anyone who may be informed of any of the Services' contents.
Except as expressly stated by HOMEWAITS, the Services and all products offered through the Services are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, or error-free.
Some jurisdictions limit or do not allow the disclaimer of implied or other warranties, so some of the above disclaimers may not apply to you.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, in no case shall HOMEWAITS, Comgox LLC, Shopify, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, or those of Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, exemplary, or consequential damages of any kind.
This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, business interruption, or any similar damages, whether based in contract, tort, negligence, strict liability, or otherwise, arising from:
1. Your use of, or inability to use, the Services.
2. Any products purchased through the Services.
3. Any content posted, transmitted, or otherwise made available through the Services.
4. Any errors or omissions in any content.
5. Any loss or damage incurred as a result of the use of the Services or any product.
6. Any third-party links, tools, services, carriers, payment processors, or integrations.
This limitation applies even if we have been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless HOMEWAITS, Comgox LLC, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, claims, demands, judgments, settlements, costs, or expenses, including reasonable attorneys' fees, arising out of or relating to:
1. Your breach of these Terms of Service or any documents they incorporate by reference.
2. Your violation of any law or the rights of a third party.
3. Your access to or use of the Services.
4. Your Feedback or other content submitted by you.
5. Your misuse of the Services, products, or any third-party tools.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify you will not relieve you of your obligations unless you are materially prejudiced.
We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent, not to be unreasonably withheld.
You will cooperate in the defense of indemnified claims, including by providing relevant documents and information.
SECTION 19 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 20 - WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us and govern your use of the Services.
These Terms supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of the Terms of Service.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 21 - ASSIGNMENT
You may not delegate, transfer, or assign these Terms or any of your rights or obligations under these Terms without our prior written consent.
Any attempted delegation, transfer, or assignment without our consent will be null and void.
We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles, unless otherwise required by applicable consumer protection laws.
You and HOMEWAITS consent to venue and personal jurisdiction in the state or federal courts located in Wyoming, United States, unless applicable law requires otherwise.
SECTION 23 - HEADINGS
The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes.
We will provide notice of material changes to these Terms where required by applicable law.
Your continued use of or access to the Services following the posting of changes to these Terms of Service constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
support@homewaits.com
HOMEWAITS is operated by Comgox LLC.
Mailing address:
30 N Gould St Ste N, Sheridan WY 82801, United States