Something good is on the way.

Once your order ships, you’ll receive a shipping confirmation email with tracking details when available.

If you cannot find the email, please check your spam or promotions folder. You can also contact us at support@homewaits.com with your order number.

Tracking information may take 1 to 3 business days to update after a shipping label is created.

If your tracking has not updated for several days, it may be waiting for a carrier scan, customs update, or local delivery update.

Sometimes a package may be marked as shipped before the carrier’s tracking system updates.

Please allow a few business days for the first tracking scan to appear. If there is still no update after several days, contact us at support@homewaits.com with your order number.

For orders shipping to the United States, estimated delivery is usually 7 to 21 business days after processing.

For other international destinations, delivery times may vary depending on the destination country, carrier availability, customs clearance, and local delivery conditions.

Some destinations, customs checks, holidays, or carrier delays may require additional time.

Please first check around your mailbox, front door, building entrance, reception area, parcel locker, or with neighbors.

If your package still cannot be found, contact us at support@homewaits.com with your order number and tracking details, and we’ll help review the next step.

If your order has not shipped yet, please contact us as soon as possible at support@homewaits.com with your order number and the correct shipping address.

Once an order has been handed to the carrier, we may not be able to change the shipping address.

Carrier delays, customs checks, holidays, weather, or local delivery conditions may sometimes affect delivery timing.

If your order appears delayed beyond the estimated delivery window, please contact support@homewaits.com with your order number and we’ll help look into it.

We’re here.

Email us at support@homewaits.com with your order number, tracking number if available, and any helpful details. We usually reply within 1 to 2 business days.